The Jaymes Willoughby Team

As a leader in Central Texas real estate since 1984, The Jaymes Willoughby Team consistently ranks amongest the top 1% of Austin's best agents. 

  • 500+
    Five Star Reviews
  • 5,000+
    Homes Sold
  • 40+ Years
    Serving Central Texas
  • $1.33B+
    In Transaction Volume

Meet The JW Team

Gena Carter is passionate about helping buyers, sellers, and real estate investors achieve their goals with confidence. She believes every client deserves personalized guidance, honest communication, and expert advice throughout every step of the process. Whether working with a first-time homebuyer, an experienced investor, or a homeowner preparing to sell, Gena combines market knowledge, strategic planning, and skilled negotiation to deliver exceptional results.  

She takes the time to understand each client's unique needs, helping them make informed decisions while creating a smooth, stress-free experience from start to finish. For buyers and investors, Gena helps identify opportunities that align with both short-term goals and long-term wealth-building strategies. For sellers, she develops customized marketing plans, pricing strategies, and negotiation approaches designed to maximize value and attract qualified buyers.  

Gena believes real estate is one of the most powerful tools for building financial security and creating opportunities for the future. Whether her clients are purchasing their first home, expanding an investment portfolio, or selling a property to begin their next chapter, she is committed to providing knowledgeable guidance, exceptional service, and lasting relationships every step of the way. 

CLIENT TESTIMONIALS

Pat J.

We had a great experience with Jaymes and his team at Keller Williams. The skill of a realtor and their support team comes to the forefront when the market cools, which was the case during our sale. Jaymes worked with us (this was an estate sale with multiple stakeholders) to prep the property to make it shine. Jaymes helped us stage the property and executed multiple marketing blitzes and showing days. We were kept appraised of the market weekly with Jaymes' video reviews, and had multiple strategy sessions. Jaymes' assistant Alex was great keeping in touch and responding to any questions or issues we had or that arose during the sales effort. Closing the sale was not easy in this market, with the eventual buyer needing a lot of care and feeding. Jaymes went the extra mile to answer all their concerns and resolve all their issues once we got under contract to make sure the sale proceeded to closing. We couldn't be happier with our experience with Jaymes and his team, with emphasis on the team Jaymes has built and nurtured to deliver an exceptional realty experience and result.

Devon M.

I just had the opportunity to close a transaction where the Jaymes Willoughby acted as Realtor. Their communication was fast and accurate, they were efficient in providing information to myself and to the clients, and they were a supportive and efficiently run unit. They made the transaction go incredibly smooth and were very easy to work with. I recommend them and hope to be able to partner with them in the future.

Renee D.

The team @ Jaymes Willoughby was beyond 5 stars, I would give them 10 stars. The level of professionalism, industry knowledge and their listening skills were amazing. They listened to what mattered to me in the sell of my home, and then with expertise made it happen. My home was listed and under contract within 8 days. I was thrilled, with the asking price and then once under contract their team made the rest of the process seamless. If you want to sell your home, go with this amazing team.